Should all locations have service points? Cate Boerema (26 Sep 2018 07:52 EDT)
Re: Should all locations have service points? Dr. Carsten Schwill (26 Sep 2018 09:15 EDT)
RE: Should all locations have service points? Cate Boerema (26 Sep 2018 11:18 EDT)
RE: Should all locations have service points? David W. Bottorff (26 Sep 2018 11:31 EDT)
Re: Should all locations have service points? Dr. Carsten Schwill (27 Sep 2018 11:03 EDT)
Re: Should all locations have service points? Wendy Wilcox (26 Sep 2018 11:16 EDT)
RE: Should all locations have service points? Cate Boerema (26 Sep 2018 11:22 EDT)
Re: Should all locations have service points? Wendy Wilcox (27 Sep 2018 11:06 EDT)

Should all locations have service points? Cate Boerema 26 Sep 2018 07:52 EDT
Hello RA SMEs,

The developers are reconsidering the location-to-service point architecture and I've got a question for you that will inform their thinking.  The question is: should at least one service point be required for every location?

Emma and I were discussing this and we realized that, probably, each location should have a service point.  After all, if you try to check in an item whose location doesn't have a service point, you won't know if it's home.  You won't be able to calculate its overdue fees (because the fee/fine tables will be associated with the service point) and you won't know the shelving lag time.  There probably many more impacts I am not thinking of at the moment.

Our original designs (and, in fact, what has been implemented so far) support the ability to add locations to a service point.  If we need to require at least one service point per location, we are going to need to switch that around and ask users to add service points to locations instead.

Let me know if you have any quick thoughts on this.  I'll try to get 10 minutes on the agenda for tomorrow to discuss further.

Thanks much!

Cate