One other thing I forgot to mention – the part that totally blew my mind was alphabetizing those special letters after Z. To US eyes, seeing letters that look like A and O at the end of the alphabetical order was difficult to accept, even though the native speakers were telling me it was correct, and I was able to verify for myself online; https://en.wikipedia.org/wiki/Swedish_alphabet

I have no clue whether the 3 additional letters in Swedish would be alphabetized correctly in a US library’s OPAC or discovery layer.

Thanks,

A-M

From: Ann-Marie Breaux
Sent: Friday, August 30, 2019 12:13 AM
To: user-mgmt@ole-lists.openlibraryfoundation.org
Subject: RE: Agenda for UM-SIG meeting, Wednesday 8/28

Not part of UM SIG, but just chiming in based on conversations with Chalmers – there are similar issues with letters with diacritics or 2 letters that appear to be smushed together (to US eyes) actually being considered different letters from the letter without diacritics, leading to the Muller expectations disconnect for US/German or US/Swedish users.

I almost wonder if some of the searching and alphabetizing may end up needing to be tied to the localization setting.

Thanks,

A-M

Ann-Marie Breaux

Vice President, Workflow Management Services

EBSCO Information Services

10 Estes Street

Ipswich, MA 01938

abreaux@ebsco.com

Mobile: +1-678-427-4875

From: user-mgmt@ole-lists.openlibraryfoundation.org <user-mgmt@ole-lists.openlibraryfoundation.org> On Behalf Of Erin Nettifee
Sent: Wednesday, August 28, 2019 8:38 AM
To: user-mgmt@ole-lists.openlibraryfoundation.org
Subject: RE: Agenda for UM-SIG meeting, Wednesday 8/28

CAUTION: External E-mail

Right – and in the US, where staff don’t usually have familiarity with searching with diacritics, I would expect that “muller” would find “müller”.

So next week might be a good idea for this topic.

Erin

From: user-mgmt@ole-lists.openlibraryfoundation.org <user-mgmt@ole-lists.openlibraryfoundation.org> On Behalf Of Freytag, Jana Maria
Sent: Wednesday, August 28, 2019 8:30 AM
To: user-mgmt@ole-lists.openlibraryfoundation.org
Subject: AW: Agenda for UM-SIG meeting, Wednesday 8/28

Hi all,

I’m not going to attend today, but if you get to the diacritics/umlaute today, it would be good to discuss what would be expected here:

In the concrete case "Müller" a search with the paraphrase "Mueller" does not lead to success.

Your assumption would be that a search for:

- mueller finds "mueller" and "müller".

- müller finds "müller" and "mueller"

- muller does not find "müller"

I’d also be happy to talk about it next week.

Thanks & have a good meeting.

Jana

Von: user-mgmt@ole-lists.openlibraryfoundation.org [mailto:user-mgmt@ole-lists.openlibraryfoundation.org] Im Auftrag von Maura Byrne
Gesendet: Mittwoch, 28. August 2019 00:22
An: user-mgmt@ole-lists.openlibraryfoundation.org
Betreff: Agenda for UM-SIG meeting, Wednesday 8/28

Hello, all.

Sorry for the late notice. The agenda for tomorrow will be:

1. Active/inactive users. Erin got feedback from the RA SIG, and we should hear about it.

2. What is the canonical loader (or loading process) for the bulk import of users? It was discussed a bit on Slack, but we should bring everyone up to speed here.

3. What can we expect when searching Users, especially when a name has a diacritic in it?

Hope to see everyone there.

Maura Byrne

Integrated Library Systems

University of Chicago Library

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