Yah, Andrea is the one who brought it up with me in conversation yesterday. She’s under the impression that it’s something that the UM SIG would own and advocate
for since it would be something displaying in the Users Module – so not a thing that the RA SIG would own.
I can see a story for item loan history (https://issues.folio.org/browse/UXPROD-1407) but couldn’t find
anything about being able to see / trace that information from the patron record.
-Erin
From: D.S. Lamb <dsl6@cornell.edu>
Sent: Friday, March 1, 2019 10:56 AM
To: Erin Nettifee <erin.nettifee@duke.edu>; user-mgmt@ole-lists.openlibraryfoundation.org
Subject: Re: Circulation history and notices on a user record
Hi Erin,
I believe this is one of the things we have covered in the Resource Access SIG. You may want to reach out to Andrea and ask her.
thanks
deb
From:
user-mgmt@ole-lists.openlibraryfoundation.org <user-mgmt@ole-lists.openlibraryfoundation.org> on behalf of Erin Nettifee <erin.nettifee@duke.edu>
Sent: Friday, March 1, 2019 10:54 AM
To: user-mgmt@ole-lists.openlibraryfoundation.org
Subject: Circulation history and notices on a user record
Hi everyone,
I took a pass through Jira before this email, but I may have missed something. Is there an open story / issue or has there been any discussion about the need to track circulation history and notice history on a user’s record?
The common scenario here is something about the patron contacting and complaining about a fine, and staff wanting to see what notices were sent to the patron and when. And
many other scenarios where it is helpful to be able to start from the user record, even if it may be possible to also start from the item.
Thanks,
Erin
--
Erin Nettifee
Pronouns: she/her/hers
IT Business Analyst, Library Systems and Integration Support
Duke University Libraries
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