Hi RA SIG,
with regard to the Claims returned chart here a couple of thoughts:
-
Currently the flow chart does not take the existance of supsended fines into account
directly.
-
Fines drive the underlying workflow.
-
How about adding this computable distinction to the workflow?
It could look like this:
-
Do suspended fines exist? NO => check in
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Else, Yes => Shall fines be charged? Yes => check in
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Else, NO => Permittet to waive fines? Yes => waive, check in
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Else, NO => Route to Supervisor, abort.
What do you think?
Carsten
==
Dr. Carsten Schwill
Leiter Hauptabteilung Fachliche Leitstelle LBS Hamburg
Staats- und Universitätsbibliothek Hamburg Carl von Ossietzky
Von-Melle-Park 3, 20146 Hamburg
Tel.: 040-42838-4363
| Fax: 040-428383352 | E-Mail: carsten.schwill@sub.uni-hamburg.de