Hi Simone,
A couple of examples off the top of my head:
Most undergrads (and younger grad students) have both a local and a permanent mailing address. Generally the local address will be their dorm or near campus apartment. The permanent address is usually their parents or guardian’s home.
Most of the time non-email contacts would be made at the local address, but sometimes I have to reach out to a student at their parent’s address to resolve a problem. This is particularly common during extended winter and summer breaks. So I need access to that secondary address.
University faculty and staff will also have 2 mailing addresses. A campus address for their office or department and a home address.
At a some institutions (particularly state schools) where faculty and staff are actually expected to pay for fines and lost books, they would use the campus address for service (e.g. delivery) but the home address for billing.
In neither of these cases would I need to see the secondary address in the initial display (I’d be fine if an extra click was required to get there), but I would at least want to know that there was a secondary address attached to the patron without having to click.
This falls in with the user permissions that the UM group was discussing. I wouldn’t have much of an issue with all circ staff being able to see local addresses, but I’d need to restrict which staff could see home addresses.
Does this help?
Andrea
I’m Simone, if anyone here haven’t been introduced to me - I recently joined Filip on the UX team :-)
I am hoping one of you can give clarity on a few questions regarding multiple addresses and in relation to that, primary address.
In the current prototype, one single (primary) address is shown on the user record. In what situations would be an advance to see a secondary or even tertiary address, directly on the record?
Or would it simply be sufficient to show primary address only (as now) and then have an option to view secondary or tertiary addresses? (and perhaps in that view, have the option to mark another of those addresses as primary)?
-
Simone Møller
UX & Interaction Designer
SAMHÆNG
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