Hi All,

Hope you’re all doing well with remote work and staying safe.

I have a question for all of you regarding notices for automated fees/fines – meaning overdue and aged to lost. Would you want to define the notice template that is sent based on fee/fine owner? Or would you prefer to use circulation rules options – patron group, material type, loan type and/or location – to define which notice template is sent? Or is it a combination of those? I’m grappling a bit with this because fee/fine owner isn’t an option in circulation rules, but location is so that might be sufficient. Another option is that I can modify the settings for fee/fine charges by owner to include automated fees/fines and add a way to define notices there. Either requires a decent amount of work, so I just want to hear what your preferences are and/or what your specific use cases are.

Thank you!

Darcy