Hi Darcy,

Here are the numbers for Five Colleges:

I think in terms of real-time notices, we'd be happy with 2-5 minutes. We don't have any real-time courtesy/overdue notices now so anything will be a real improvement.

Thanks for your work.

Susan

On Tue, May 14, 2019 at 1:01 PM Darcy A. Branchini <dad284@cornell.edu> wrote:

Hi All,

 

I hope this finds you well and that these might be a quick questions for you. The developers are looking at notices and performance, and the number of open/active loans might have an effect on that. So to the best of your ability, can you please answer the following three questions? If you can answer one, but not all, please forward that too.

 

  • How many open (or active) loans do you typically have in the system on average?
  • What’s a peak number for you?
  • And lastly, since this might be the easiest to obtain, what’s the current number of open loans in your system?

 

Also, I’m curious about lag for real-time notices. What would be an acceptable lag time? For example, if you have a short-term loan (2 hours) and you’re sending a courtesy reminder 10 minutes before it’s due, then is 2 minutes an acceptable lag time? Or is it less than that? I assume it’s not nearly as important with a long-term loan, and you might not even send those real-time. Are those correct assumptions?

 

Thank you!

Darcy

 

 

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--
Susan J. Kimball
Head of Access Services
Amherst College Library
Amherst, MA 01002
413-542-2663