Hi Darcy, et al,

In terms of current number of open loans, Chicago has 154,816. That’s more or less average for us, and I don’t think we have many significant peaks or valleys.

In terms of lag times for real time notices:

Hourly loans:

courtesy notices-no more than 1 minute lag time is acceptable

overdue notices-no more than 1 minute lag time is acceptable (we have no grace period)

Daily Loans-we currently send all notices regarding daily loans via a batch process overnight. All notices should be completed within that overnight batch process, with none having to be sent out the next day. A 1 day delay is not acceptable. If items are being sent in real time, I would say a 6-8 hour lag time would be acceptable, no more.

Available for pickup notices-assuming these are sent in real time, a 5-10 minute lag time would be acceptable.

Cheryl has also pointed out that for hourly/minutely loans, there should be failsafes in place to prevent courtesy notices for going out if, due to lag time, the notice would be sent out after the item was due.

Best,

David

From: folio-ra@ole-lists.openlibraryfoundation.org [mailto:folio-ra@ole-lists.openlibraryfoundation.org] On Behalf Of Darcy A. Branchini
Sent: Tuesday, May 14, 2019 12:01 PM
To: folio-ra@ole-lists.openlibraryfoundation.org
Subject: Average, peak and current number of open/active loans in your systems

Hi All,

I hope this finds you well and that these might be a quick questions for you. The developers are looking at notices and performance, and the number of open/active loans might have an effect on that. So to the best of your ability, can you please answer the following three questions? If you can answer one, but not all, please forward that too.

• How many open (or active) loans do you typically have in the system on average?
• What’s a peak number for you?
• And lastly, since this might be the easiest to obtain, what’s the current number of open loans in your system?

Also, I’m curious about lag for real-time notices. What would be an acceptable lag time? For example, if you have a short-term loan (2 hours) and you’re sending a courtesy reminder 10 minutes before it’s due, then is 2 minutes an acceptable lag time? Or is it less than that? I assume it’s not nearly as important with a long-term loan, and you might not even send those real-time. Are those correct assumptions?

Thank you!

Darcy

To unsubscribe from this list please go to http://www.simplelists.com/confirm.php?u=HlPdNmMDsk02fL31CnSAJArYoxM5Hzwp